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Tobi's GA4 sessions dropped after a cookie banner went live. Consent mode was rebuilt around it.

Tobi · Ecommerce · 2024

Upwork review, November 2024

“I appreciate that he thoroughly documents his processes and performs quality assurance checks, ensuring clarity and reliability. His explanations of technical concepts are easy to understand, which is a significant advantage. Additionally, the IT team has expressed positive feedback about his work.”
Winston AbieraRan the project on Tobi's side

Tobi was a large online store with a GDPR cookie banner. After the banner went live, GA4 sessions fell sharply, and the team wanted accurate numbers without turning the banner off.

Consent mode, rebuilt around an in-house banner

Tobi's cookie banner was built in-house, and its tracking ran through Google Tag Manager. In September 2024, Tobi hired Shahzada, now Crisper's founder, to find out why GA4 was losing sessions and to fix it without removing the banner.

He audited GA4, Google Tag Manager and the banner. He then wrote the cookie consent and ecommerce dataLayer docs, and a guide for Tobi's developer on adding Google's consent mode by hand. The changes went to production on 23 October 2024.

In November, Tobi switched the banner off and on again to compare its data, and he re-tested the events. Tobi signed off at the end of that month.

Tobi has since closed.

Facts come from the Upwork project thread and the client's public review. Tobi's own analytics figures are private and not shown. A tracking project by Shahzada Ali Hassan, Crisper's founder.

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