Terms of Service

These Terms of Service ("Terms") govern your access to and use of Crisper.io's ad tracking and conversion tracking services (the "Service") operated by Crisper.io ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

Crisper.io provides ad tracking and conversion tracking services that enable businesses to accurately track customer activity and feed data into advertising platforms. Our Service includes:

• Server-side tracking and conversion tracking solutions
• Integration with advertising platforms (Google Ads, Facebook, etc.)
• Data synchronization and analytics
• Website tracking configuration and management
• Reporting and performance metrics
• Related tools and features as we may add from time to time

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access or use of your account.

3.3 Account Eligibility

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to transmit any malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, alter, or obscure any proprietary notices or labels
• Use the Service to track or collect information about individuals without their consent
• Use the Service for any fraudulent, deceptive, or illegal purposes
• Impersonate any person or entity or misrepresent your affiliation
• Use automated systems (bots, scrapers) to access the Service without permission
• Share your account credentials with others
• Use the Service in a manner that could damage, disable, or impair our systems

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, logos, trademarks, and software, is owned by Crisper.io and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your active subscription period.

5.3 Your Content

You retain ownership of any data, content, or materials you submit, upload, or transmit through the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit Your Content solely for the purpose of providing and improving the Service.

6. Payment Terms

6.1 Subscription Fees

Access to certain features of the Service requires payment of subscription fees. All fees are stated in U.S. dollars and are non-refundable except as required by law or as explicitly stated in our refund policy.

6.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, as selected by you. You authorize us to charge your payment method for all applicable fees. If payment fails, we may suspend or terminate your access to the Service.

6.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price increases. Price changes will apply to subsequent billing periods.

6.4 Taxes

You are responsible for any taxes, duties, or fees imposed by any governmental authority in connection with your use of the Service.

7. Service Availability and Modifications

We strive to provide reliable and continuous access to the Service. However, we do not guarantee that the Service will be available at all times or free from errors, interruptions, or defects. We may:

• Perform scheduled or unscheduled maintenance
• Modify, suspend, or discontinue features or functionality
• Update or change the Service at any time

We will make reasonable efforts to notify you of significant changes or interruptions to the Service.

8. Third-Party Services and Integrations

The Service may integrate with or link to third-party services, platforms, or websites. We are not responsible for the availability, accuracy, or practices of these third-party services. Your use of third-party services is subject to their respective terms and conditions.

You are responsible for maintaining the security and validity of any API keys, tokens, or credentials used to connect third-party services to the Service.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We do not guarantee the accuracy, completeness, or usefulness of any information provided through the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRISPER.IO, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the Service
• Any other matter relating to the Service

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Crisper.io, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your Content or any content you submit through the Service

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion features within the Service. Upon termination, your right to use the Service will immediately cease.

13.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if:

• You breach these Terms
• You fail to pay applicable fees
• We suspect fraudulent or illegal activity
• We are required to do so by law
• We decide to discontinue the Service

13.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and applicable law. Provisions of these Terms that by their nature should survive termination will survive.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to a jury trial or to participate in a class action.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect.

Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crisper.io regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us: